Before ordering: The studio is designed for a 15-second video from one required and one optional adult portrait. Orders proceed only when checkout is available and the cafe assets and delivery are verified.
Support email
Email hello@zombievideolab.com. This is the currently published support mailbox for the same project team; the mailbox is shared across the team's sites, so identify this website in your request. Please mention firsttimeinafancycafeai.org in your subject line so we can identify your request.
We do not provide live chat or a guaranteed response time. Do not email photographs, passwords, API keys, sensitive personal data or full card numbers.
What to include
For a general question, describe the page and the issue. For a privacy or rights request, use the subject “Fancy Cafe AI — Privacy request” or “Fancy Cafe AI — Rights report” and provide enough information to locate the matter without sending the image itself. For a security concern use “Fancy Cafe AI — Security report”.
Payments and generation
If a payment or generation fails, contact us with your order video code, date and amount; do not pay twice or send a full card number.
Email hello@zombievideolab.com and mention firsttimeinafancycafeai.org.